Services for Those Experiencing Homelessness
If you are homeless or someone you know is homeless, you can contact these organizations for help.
If you’re at immediate risk of becoming homeless, call the Office of Housing Stability at 617-635-4200 (Monday-Friday, 9 a.m. - 5 p.m.). For help outside these hours, please contact BOS:311. You can dial 3-1-1 or call 617-635-4500.
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Still have questions? Contact:
Housing
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12 Channel Street
9th FloorBoston, MA 02210
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12 CHANNEL STREET
9TH FLOOR
BOSTON, MA 02210 MONDAY THROUGH FRIDAY, 9 A.M. - 5 P.M.
Overnight emergency shelters
| Name | Service | Location | Phone number |
|---|---|---|---|
|
Southampton Shelter |
Overnight shelter (men) | ||
| Woods Mullen Shelter | Overnight shelter (women) | 794 Massachusetts Ave, Boston, MA 02118 | 617-534-7100 |
| Overnight shelter (men) | |||
| Overnight shelter (women) | 363 Albany St, Boston, MA 02118 | 617-892-9228 | |
| Overnight drop-in shelter (men and women; no beds) |
31 Bowker St, Boston, MA 02114 |
857-296-0332 | |
| New England Center and Home for Veterans | Overnight shelter (veterans) | 17 Court St, Boston, MA 02108 | 617-371-1800 |
| Bridge Over Troubled Waters | Overnight shelter (ages 14-24) | 47 West Street, Boston, MA 02111 | 617-423-9575 |
| Y2Y | Overnight shelter (ages 18-24) | 617-864-0795 | |
| Massachusetts Emergency Family Shelter | Overnight shelter (families) | To apply for shelter services, please call (866) 584-0653 and speak with a Homeless Coordinator. | 866-584-0653 |
Daytime services and meals
| Name | service | Location | Phone number |
|---|---|---|---|
| Food resource maps by neighborhood and by language | Visit the Food Access website for more information. | ||
| St. Francis House | Meals, daytime shelter and resource center, clothing, showers an toiletries, mail and ID services | 39 Boylston Street, Boston, MA 02116 | 617-542-4211 |
| Boston Warm Day Center, Emmanuel Church (winter) | Day center and meals Mondays and Fridays 9 a.m. - 1 p.m. (September - May) | 15 Newbury Street, Boston, MA 02116 |
|
| Boston Warm Day Center, Old South Church (summer) | Day center and meals, Thursdays 9 a.m. - 2 p.m. (June - August) | 645 Boylston Street Boston, MA 02116 |
|
| Rosie’s Place | Meals and services (women) | 889 Harrison Avenue, Boston, MA 02118 | 617-442-9322 |
| Cardinal Medeiros Day Program | Day shelter and meals, 8 a.m. - 3 p.m., every day of the week. Closed on holidays. | 1960 Washington Street, Roxbury, MA 02118 | 617-619-6960 |
| Women’s Lunch Place | Meals, toiletries, showers, laundry, clothes, and day center (women) | 67 Newbury Street, Boston, MA 02116 | 617-267-0200 |
| Bridge Over Troubled Waters | Drop-in day center with meals, shower, lockers, laundry, and case management (ages 14 - 24) | 47 West Street, Boston, MA 02111 | 617-423-9575 |
| Boston Health Care for the Homeless | Medical services | Jean Yawkey Place, 780 Albany St, Boston MA 02118 Monday - Friday, 7 a.m. - 4 p.m. |
857-654-1600 |
Outreach services
| Name | Phone number |
|---|---|
|
Boston Police Street Outreach |
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|
DMH Homeless Outreach Team |
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|
Pine Street Inn (Daytime) |
|
|
Pine Street Inn (Nighttime) |
Finding Permanent Housing
| Name | service | Location | Phone number |
|---|---|---|---|
| Information on income-restricted and affordable housing opportunities in Boston and neighboring communities | Visit the Metrolist website. | ||
| HomeStart | Housing search help (walk-in hours, Wednesdays, 3 - 4:30 p.m.) |
105 Chauncy Street, Suite 502, Boston, MA 02111 |
617-542-0338 |
Other Services
| Name | service | Location | Phone number |
|---|---|---|---|
| Free, multilingual, phone and web-based service with an extensive database of resources | Visit the HelpSteps website. | 2-1-1 | |
| City of Boston Office of Housing Stability | Tenant and landlord information; help for tenants in housing crisis due to fire, natural disaster, eviction, or condemnation | 43 Hawkins Street, Boston, MA 02114 | |
| SafeLink Domestic Violence Hotline | 24/7 toll-free domestic violence emergency hotline | ||
| Casa Myrna | Services for survivors of domestic violence | ||
| MANNA | Faith community meetings and support by and for those experiencing homelessness | The Cathedral Church of St. Paul, 138 Tremont St., Boston, MA 02111 |
617-482-5800 |
| Project Place | Case management, career services and workforce development | 1145 Washington Street, Boston, MA 02118 | 617-542-3740 |
For Veterans
Additional resources for veterans are listed online on a page maintained by City of Boston Veterans Services.
| Name | service | Location | Phone number |
|---|---|---|---|
| Shelter, housing, meals, and services | 17 Court St, Boston, MA 02108 | 617-371-1800 | |
| City of Boston Veterans Services | Services and resource connections | 43 Hawkins St, 3rd Floor, Boston, MA 02114 | |
| US Department of Veterans Affairs Boston Office | Services and resource connections | 150 S. Huntington Ave., Jamaica Plain, MA | 617-232-9500 |
| Pine Street Inn | Housing and services | 444 Harrison Ave, Boston, MA 02118 | 617-892-9228 |
| Project Place | Case management and resource connections | 1145 Washington Street, Boston, MA 02118 | 617-542-3740 |
For Youth and Young Adults
| Organization | Service | Location | Contact |
|---|---|---|---|
| 211 / Helpsteps |
Free, multilingual, phone and web-based service with an extensive database of resources |
2-1-1 | |
| Bridge Over Troubled Waters | Overnight shelter, daytime services (ages 14–24) | 47 West Street Boston, MA 02111 |
617-423-9575 |
| Y2Y | Overnight shelter (ages 18-24) | 1 Church St (Middle Entrance) Cambridge, MA 02138 |
617-864-0795 |
| Boston Public Schools Homeless Education Resource Network Liaison | Public elementary, middle, and high school support and rights |
Isatu Mansaray |
|
| Boston Public Schools Re-Engagement Center | Support to re-enter school, take classes, build credit, and work towards a diploma | Madison Park Complex Building 1 55 Malcolm X Blvd. Roxbury, MA 02120 |
617-635-2273 |
| The Home for Little Wanderers | Housing and services for families and youth | 10 Guest Street Boston, MA 02135 |
888-Home-321 or 617-267-3700 |
| Roca | Comprehensive support for young people with criminal justice history (18-24) | 101 Park Street Chelsea, MA 02150 |
617-889-5210 |
| More Than Words | Youth-led employment and development (ages 16-24) | 781-788-0035 | |
| Boston Alliance of LGBTQ+ Youth (BAGLY) | Youth-led, adult-supported social support organization committed to social justice, and creating, sustaining, and advocating for programs, policies, and services for the LGBTQ youth community. | 28 Court Square Boston, MA 02108 |
617-227-4313 info@bagly.org |
| Boston CASA | Court Appointed Special Advocates (CASA) to ensure a safe and permanent home for court-involved children in Suffolk County who have experienced abuse and neglect | 85 Merrimac Street Boston, MA 02114 |
617-780-4055 |
| Breaktime | Breaktime is a Boston-based nonprofit working to end young adult homelessness through purposeful transitional employment and financial empowerment. We empower young adults experiencing homelessness to secure stable employment and permanent housing while bolstering the health of their communities. | 170 Portland Street Boston, MA 02114 | 617-286-6047 |
For Families
| Name | service | Location | Phone number |
|---|---|---|---|
| Overnight shelter (families) | To apply for shelter services, please call 866-584-0653 and speak with a Homeless Coordinator. | 866-584-0653 | |
| FamilyAid Boston | Homelessness prevention and other services for families | 3815 Washington Street, Boston, MA 02130 | 617-542-7286 |
| Home for Little Wanderers | Housing and services for families and youth | 10 Guest Street, Boston, MA 02135 |
888-Home-321 |
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Still have questions? Contact:
Housing
-
12 Channel Street
9th FloorBoston, MA 02210
-
12 CHANNEL STREET
9TH FLOOR
BOSTON, MA 02210 MONDAY THROUGH FRIDAY, 9 A.M. - 5 P.M.
