city_hall

Official websites use .boston.gov

A .boston.gov website belongs to an official government organization in the City of Boston.

lock

Secure .gov websites use HTTPS

A lock or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.

How to fix common issues with streetlights

Last updated:

Our Street Lighting Division takes care of public lighting systems in Boston, including roadways, sidewalks, bridges, and parks.

Step
1

Report a streetlight outage

You can call 311 or file a report online. You can also file a report with the BOS:311 mobile app.

Lights that burn out are recycled by Stoughton-based Veolia Systems.

Step
2

Get more lighting on your street

You can call 311 or file a report online. You can also file a report with the BOS:311 mobile app.

We will study your street to if we can add lights. If we can, we will install them.

Step
3

Get brighter streetlights

You need to file a petition with Neighborhood Services.

All of your neighbors on the street need to sign the petition.

We will study your street to if we can add brighter lights. If we can, we will install them.

Contact your neighborhood liaison for more information about the petition.

Back to top