Electronic Patient Care Reporting System

The BPHC, on behalf of Boston EMS, is soliciting proposals from qualified vendors to provide a real-time, browser-based software solution for electronic patient care reporting (ePCR). The vendor must have capability to provide a fully configured and functional ePCR system at the agreed upon date of transition from the existing system. This will include access to all legacy data, full configuration of NEMSIS value lists required custom elements and values. Vendor must also be able to provide all necessary user training for immediate use of the ePCR system by the “go-live” date of July 1, 2024.

Boston EMS responds to over 130,000 incidents per year resulting in more than 85,000 transports, making it the largest municipal EMS provider in New England and one of the busiest EMS services in the country.  The Department is comprised of nearly 400 EMTs and Paramedics, in addition to Supervisory, Command, and Support personnel, for a total of 428 uniformed members and an additional 32 non-uniformed administrative and support services personnel. During peak periods. During peak hours, Boston EMS deploys a minimum of twenty-one (21) Basic Life Support (BLS) ambulances and five (5) Advanced Life Support (ALS) ambulances from sixteen (16) stations across the City.  Boston EMS operates the City’s 9-1-1 EMS Dispatch Operations Center which is co-located at the City of Boston 9-1-1 Public Safety Answering Point at Boston Police Headquarters. 

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