Department Language and Communications Access (LCA) liaisons work in tandem with our office to address complaints. We display information on the right to file a complaint, and the procedures to file a complaint, in the following manner:
Get a complaint form
You can either ask us for a complaint form in your language by calling 617-635-3414, or print a form from the list below:
Español/ Spanish - Versión en Letra Grande
Kreyòl ayisyen/ Haitian Creole -Vèsyon an gwo lèt
繁體中文/ Traditional Chinese -大號字印刷版
Tiếng Việt/ Vietnamese -Chữ In Lớn
Kriolu/ Cabo Verdean Creole - Versón na Letra Grandi
Français/ French -Version en gros caractères
Af Soomaali/ Somali- Daabacaada farta weyn
Português/ Brazilian Portuguese -Versão em Letra Grande
Submit Your Form
You can submit your completed complaint form in person at:
1 City Hall Sq. #500Boston, MA 02201
Language and Communications Access
Room 817
Or email your completed form to:
Fill Out an Online Form
You can submit a complaint by filling out our online form in your language.
The LCA Office provides information to the public in the most commonly used languages. We advise them of the right to file a complaint if they feel that they have been the subject of discrimination. The information we provide describes how and where to file a complaint. We do not retaliate or take other adverse action because an individual has filed a complaint alleging discrimination based on Languages Other Than English (LOTE) status or needs.
