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System Maintenance
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The City of Boston is experiencing a maintenance update with the Special Item Collection system. Please check back on Wednesday, December 18.

File a Language and Communications Access Complaint

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The LCA Office provides information to the public in the most commonly used languages. We advise them of the right to file a complaint if they feel that they have been the subject of discrimination. The information we provide describes how and where to file a complaint.

Department Language and Communications Access (LCA) liaisons work in tandem with our office to address complaints.  We do not retaliate or take other adverse action because an individual has filed a complaint alleging discrimination based on Languages Other Than English (LOTE) status or needs.

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