2025 Digital Equity Plan
Developed with community partners and through comprehensive research, this plan explores Boston's digital equity ecosystem and identifies best fit strategies to improve internet access, device access, and digital skills.
QUESTIONS? REACH OUT to digital.equity@boston.gov.
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Still have questions? Contact:
Innovation and Technology
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1 City Hall Square
Room 703Boston, MA 02201-2021
2025 Digital Equity Plan
Contact: Innovation and Technology
Read the 2025 Digital Equity Plan, view our background research, and contact the Digital Equity Team.
KEY INITAITIVES
Contact: Innovation and Technology
- Strategic Deployment of Internet Services: The City will pursue competitive, low-cost internet services in Boston Housing Authority facilities and other affordable housing properties.
- Securing Sustainable Funding: The City will explore alternative funding sources to enable Digital Equity Fund recipients and digital navigator programs to continue their work beyond 2026, seeing challenges to federal grants.
- Expanding Public Resources: The City will expand Boston’s free Wi-Fi network (Wicked Free Wi-Fi) at community and transportation hubs and find ways to increase the inventory of the Boston Public Library’s short-term device lending programs.
- Utilizing Community Facilities: The City will review and upgrade computer room facilities across City departments and build four new computer rooms in BHA developments.
- Building Digital Skills: The City will continue free ‘digital skills training’ and ‘tech help drop-ins’ for residents, partnering with the Office of Returning Citizens and Boston Housing Authority.
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Still have questions? Contact:
Innovation and Technology
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1 City Hall Square
Room 703Boston, MA 02201-2021
