Provider Information

RWSD recently added a new module that allows for agencies to share eligibility status. Please review the manuals below and check the Resource Center for additional information. 

Manuals and Forms

• e2Boston Data Sharing and Eligibility Provider Guidance and Expectations

The FY24 Provider Manual for RWHAP Part A was adapted from previous iterations. It was revised to reflect the most recent HRSA guidance as enumerated in Policy Clarification Notices:

• 13-02
• 15-01
• 15-02
• 16-02, and
• 18-02, as well as the National HIV/AIDS Strategy.

The intent of these revisions is to make program administration as easy and flexible as possible. We also want to ensure that all practices comply with federal regulations. Service standards and fiscal policies have a client-centered focus. The goal is to maximize the provision of direct care services and ease the administrative burden. 

• FY 24 Provider Manual
• FY 24 Summary of Changes

Presentation

• FY21 Budget Revision Informational Session

Service Standards outline the elements and expectations a Ryan White HIV/AIDS Program (RWHAP) service provider follows when implementing a specific service category. The purpose of service standards is to ensure that all RWHAP service providers offer the same fundamental components of the given service category across a service area. Service standards establish the minimal level of service or care that an RWHAP-funded agency or provider may offer within a state, territory, or jurisdiction.   

• FY 24 Service Standards 
• FY 24 Summary of Changes

The Client Services Handbook is a useful resource for the various stakeholders in the Boston Eligible Metropolitan Area (EMA). This resource allows providers of Ryan White Part A services to reference service category definitions. They can also learn what other services are available in their region. It creates an opportunity for providers to network and allows providers to make warm referrals for their clients to other Part A funded agencies.

• FY24 Client Services Handbook

The Ryan White Services team created a Health Programs Coverage Guidebook for subrecipients and clients to use to navigate the programs with annual enrollments/applications to minimize administrative burden. 

Please the: 

• Health Programs Coverage Guide 
• Brochure 
• Flyer
• FAQ

The guidebook has information from: 

1. The Ryan White Dental Program 
2. MassHealth 
3. New Hampshire Care Program 
4. Community Resource Initiative 
5. Medicare