Trinh Nguyen serves as the Chief of Worker Empowerment, and the Director of the Office of Workforce Development (OWD). The Worker Empowerment Cabinet’s mission is to advance the well-being of all working Bostonians in both the public and private sectors through skills and career development for youth and adults, advanced training in post-secondary education, and the promotion of progressive labor standards and worker protection. As the OWD Director, she launched such initiatives as the Tuition-Free Community College Program, the Greater Boston American Apprenticeships, and career pathways leading to living wage jobs in the healthcare, clean energy, and construction sectors. She also created Boston Saves, the City’s children’s savings account program. Prior to her role at OWD, Nguyen was the Chief of Staff at the Boston Housing Authority.

Nguyen has nearly 27 years of leadership in legislative affairs, resource development, organizational and leadership development, and fiscal management. She has worked in executive management for various community nonprofits and public sector agencies. She is currently Chair of the Neighborhood Jobs Trust, a Trustee of the U.S. Conference of Mayors Workforce Development Council, a Board Member of the Benjamin Franklin Cummings Institute of Technology, and a Trustee of Bunker Hill Community College. Nguyen earned two Master’s degrees as well as an MBA from MIT’s Sloan School of Management and was a community fellow at MIT's Department of Urban Planning.