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File a Language and Communications Access Complaint

Last updated:

The LCA Office provides information to the public in the most commonly used languages. We advise them of the right to file a complaint if they feel that they have been the subject of discrimination. The information we provide describes how and where to file a complaint.

Step
1

Get a complaint form

Step
2

Submit Your Form

You can submit your completed complaint form in person at:

1 City Hall Sq. #500

Boston, MA 02201

Language and Communications Access

Room 817

Or email your completed form to:

LCA@boston.gov

Step
1

Fill Out an Online Form

Department Language and Communications Access (LCA) liaisons work in tandem with our office to address complaints.  We do not retaliate or take other adverse action because an individual has filed a complaint alleging discrimination based on Languages Other Than English (LOTE) status or needs.

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