Williams graduated from the University of Massachusetts with a Bachelor’s Degree in Economics and Political Science. He then went on to Harvard University’s Kennedy School of Government to obtain a Master’s Degree in Public Administration, focusing on Budget and Finance Management, Statistics for Policy Makers and Performance Leadership in Public and Nonprofit Agencies. Williams has 32 years of government experience, beginning at the Federal Reserve and then landing at the City of Boston as the Office of Budget Management. Williams was later promoted to Senior Management Analyst at ISD where he was responsible for leading the Department’s IT initiatives, including building the capacity of all department inspectors to work effectively in the field through mobile devices and wireless connectivity, managing the tech team to improve service response to staff members’ IT needs, and leading the purchase and implementation of software to improve department operations and service delivery to the public.