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Services for Those Experiencing Homelessness

If you are homeless or someone you know is homeless, you can contact these organizations for help.

If you’re at immediate risk of becoming homeless, call the Office of Housing Stability at 617-635-4200 (Monday-Friday, 9 a.m. - 5 p.m.). For help outside these hours, please contact BOS:311. You can dial 3-1-1 or call 617-635-4500.

Overnight emergency shelters

Name Service Location Phone number
Name

Southampton Shelter

ServiceOvernight shelter (men)
Location

112 Southampton Street, Boston, MA 02118

Phone number

617-534-4440

NameWoods Mullen Shelter
ServiceOvernight shelter (women)
Location794 Massachusetts Ave, Boston, MA 02118
Phone number617-534-7100
Name

Pine Street Inn Men’s Inn

ServiceOvernight shelter (men)
Location

444 Harrison Ave, Boston, MA 02118

Phone number

617-892-9228

Name

Pine Street Inn Women’s Inn

ServiceOvernight shelter (women)
Location363 Albany St, Boston, MA 02118
Phone number617-892-9228
Name

Boston Night Center

ServiceOvernight drop-in shelter (men and women; no beds)
Location

31 Bowker St, Boston, MA 02114

8:30PM - 6:30AM

Phone number857-296-0332
NameNew England Center and Home for Veterans
ServiceOvernight shelter (veterans)
Location17 Court St, Boston, MA 02108
Phone number617-371-1800
NameBridge Over Troubled Waters
ServiceOvernight shelter (ages 14-24)
Location47 West Street, Boston, MA 02111
Phone number617-423-9575
NameY2Y
ServiceOvernight shelter (ages 18-24)
Location

1 Church St

(Middle Entrance)

Cambridge, MA 02138

Phone number617-864-0795
NameMassachusetts Emergency Family Shelter
ServiceOvernight shelter (families)
LocationTo apply for shelter services, please call (866) 584-0653 and speak with a Homeless Coordinator.
Phone number866-584-0653

Daytime services and meals

Name service Location Phone number
NameDay Engagement Center at Whittier
serviceDay Center, Monday's and Saturday's 8:30 a.m. - 5 p.m. and Tuesday through Friday 8:30 a.m. - 8 p.m.
Location1290 Tremont Street, Roxbury, MA 02120
Phone number(617) 858-2460
NameThe Boston Living Center
serviceDay Center, Monday 7:30 a.m. - 6:30 p.m. and Tuesday through Friday 7:30 a.m. - 4:30 p.m. 
Location29 Stanhope Street, Boston, MA 02116
Phone number617-236-1012
Name

Office of Food Justice

serviceFood resource maps by neighborhood and by language
LocationVisit the Food Justice website for more information.
Phone number

617-635-3717

food@boston.gov

NameSt. Francis House
serviceMeals, daytime shelter and resource center, clothing, showers an toiletries, mail and ID services
Location39 Boylston Street, Boston, MA 02116
Phone number617-542-4211
NameBoston Warm Day Center, Emmanuel Church (winter)
serviceDay center and meals Mondays and Fridays 9 a.m. - 1 p.m. (September - May)
Location15 Newbury Street, Boston, MA 02116
Phone number

 

NameBoston Warm Day Center, Old South Church (summer)
serviceDay center and meals, Thursdays 9 a.m. - 2 p.m. (June - August)
Location645 Boylston Street Boston, MA 02116
Phone number

 

NameRosie’s Place
serviceMeals and services (women)
Location889 Harrison Avenue, Boston, MA 02118
Phone number617-442-9322
NameCardinal Medeiros Day Program
serviceDay shelter and meals, 8 a.m. - 3 p.m., every day of the week. Closed on holidays.
Location1960 Washington Street, Roxbury, MA 02118
Phone number617-619-6960
NameWomen’s Lunch Place
serviceMeals, toiletries, showers, laundry, clothes, and day center (women)
Location67 Newbury Street, Boston, MA 02116
Phone number617-267-0200
NameBridge Over Troubled Waters
serviceDrop-in day center with meals, shower, lockers, laundry, and case management (ages 14 - 24)
Location47 West Street, Boston, MA 02111
Phone number617-423-9575
NameBoston Health Care for the Homeless
serviceMedical services
LocationJean Yawkey Place,

780 Albany St, Boston MA 02118


Monday - Friday, 7 a.m. - 4 p.m.
Phone number857-654-1600

Outreach services

Name Phone number
Name

Boston Police Street Outreach

Phone number

617-343-6478

Name

DMH Homeless Outreach Team  

Phone number

617-626-8610

Name

Pine Street Inn (Daytime)

Phone number

617-892-7961

Name

Pine Street Inn (Nighttime)

Phone number

866-633-0170

Finding Permanent Housing

Name service Location Phone number
Name

Metrolist

serviceInformation on income-restricted and affordable housing opportunities in Boston and neighboring communities
LocationVisit the Metrolist website.
Phone number

617-635-4200

metrolist@boston.gov 

NameHomeStart
serviceHousing search help 
Location

105 Chauncy Street, Suite 502, Boston, MA 02111 

(To enter 105 Chauncy Street, you must present a photo ID at the front desk. Shelter IDs are accepted.)

Phone number617-542-0338

Other Services

Name service Location Phone number
NameCity of Boston Office of Housing Stability
serviceTenant and landlord information; help for tenants in housing crisis due to fire, natural disaster, eviction, or condemnation
Location

2 Center Plaza

7th floor

Boston, MA 02108

Phone number

617-635-4200

housingstability@boston.gov

NameSafeLink Domestic Violence Hotline
service24/7 toll-free domestic violence emergency hotline
Location 
Phone number

877-785-2020

NameCasa Myrna
serviceServices for survivors of domestic violence
Location 
Phone number

877-785-2020

NameMANNA
serviceFaith community meetings and support by and for those experiencing homelessness
LocationThe Cathedral Church of St. Paul,

138 Tremont St., Boston, MA 02111
Phone number617-482-5800
NameProject Place
serviceCase management, career services and workforce development
Location1145 Washington Street, Boston, MA 02118
Phone number617-542-3740

For Veterans

Additional resources for veterans are listed online on a page maintained by City of Boston Veterans Services.

Name service Location Phone number
Name

New England Center and Home for Veterans

serviceShelter, housing, meals, and services
Location17 Court St, Boston, MA 02108
Phone number617-371-1800
NameCity of Boston Veterans Services
serviceServices and resource connections
Location43 Hawkins St, 3rd Floor, Boston, MA 02114
Phone number

617-241-8387

veterans@boston.gov

NameUS Department of Veterans Affairs Boston Office
serviceServices and resource connections
Location150 S. Huntington Ave., Jamaica Plain, MA
Phone number617-232-9500
NamePine Street Inn
serviceHousing and services
Location444 Harrison Ave, Boston, MA 02118
Phone number617-892-9228
NameProject Place
serviceCase management and resource connections
Location1145 Washington Street, Boston, MA 02118
Phone number617-542-3740

For Youth and Young Adults

Organization Service Location Contact
OrganizationBridge Over Troubled Waters
ServiceOvernight shelter, daytime services (ages 14–24)
Location47 West Street

Boston, MA 02111
Contact617-423-9575
OrganizationY2Y
ServiceOvernight shelter (ages 18-24)
Location1 Church St

(Middle Entrance)

Cambridge, MA 02138
Contact617-864-0795
OrganizationBoston Public Schools Homeless Education Resource Network Liaison 
ServicePublic elementary, middle, and high school support and rights
Location 
Contact

Isatu Mansaray

617-635-8037

imansaray@bostonpublicschools.org

OrganizationBoston Public Schools Re-Engagement Center
ServiceSupport to re-enter school, take classes, build credit, and work towards a diploma
LocationMadison Park Complex

Building 1

55

Malcolm X Blvd.

Roxbury, MA 02120
Contact617-635-2273
OrganizationThe Home for Little Wanderers
ServiceHousing and services for families and youth
Location10 Guest Street

Boston, MA 02135
Contact888-Home-321

or

617-267-3700
OrganizationRoca
ServiceComprehensive support for young people with criminal justice history (18-24)
Location101 Park Street

Chelsea, MA 02150
Contact617-889-5210
OrganizationMore Than Words
ServiceYouth-led employment and development (ages 16-24)
Location

242 East Berkeley Street

2nd Floor 

Boston, MA 02118

56 Felton Street

Waltham, MA 02453

Contact781-788-0035 
OrganizationBoston Alliance of LGBTQ+ Youth (BAGLY)
ServiceYouth-led, adult-supported social support organization committed to social justice, and creating, sustaining, and advocating for programs, policies, and services for the LGBTQ youth community.
Location28 Court Square

Boston, MA 02108
Contact617-227-4313

info@bagly.org
OrganizationBoston CASA
ServiceCourt Appointed Special Advocates (CASA) to ensure a safe and permanent home for court-involved children in Suffolk County who have experienced abuse and neglect
Location85 Merrimac Street

Boston, MA 02114
Contact 617-780-4055
OrganizationBreaktime
ServiceBreaktime is a Boston-based nonprofit working to end young adult homelessness through purposeful transitional employment and financial empowerment. We empower young adults experiencing homelessness to secure stable employment and permanent housing while bolstering the health of their communities.
Location170 Portland Street Boston, MA 02114
Contact617-286-6047

For Families

Name service Location Phone number
Name

Massachusetts Emergency Family Shelter

serviceOvernight shelter (families)
LocationTo apply for shelter services, please call 866-584-0653 and speak with a Homeless Coordinator.
Phone number866-584-0653
NameFamilyAid Boston
serviceHomelessness prevention and other services for families
Location3815 Washington Street, Boston, MA 02130
Phone number617-542-7286
NameHome for Little Wanderers
serviceHousing and services for families and youth
Location10 Guest Street, Boston, MA 02135
Phone number

888-Home-321

or

617-267-3700

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